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Our question & answer

How Kloud Technologies Protects Your Business from Outages

  1. Redundant Network Infrastructure
    Kloud operates on multiple upstream connections and redundant backbone routes. If one link fails, traffic is automatically rerouted through another — ensuring uninterrupted connectivity.
  2. Enterprise-Grade Equipment
    All core systems use carrier-grade routers, switches, and servers with failover configurations, minimizing the risk of downtime due to hardware issues.
  3. 24/7 Network Monitoring
    A dedicated NOC (Network Operations Center) monitors performance around the clock, identifying and resolving issues before they affect your business.
  4. Automatic Backup Links
    For corporate clients, Kloud provides dual or wireless backup connections — keeping critical operations online even during fiber cuts or power interruptions.
  5. Power & Server Redundancy
    Data centers and PoPs are equipped with UPS and generator backup systems to maintain consistent uptime during power outages.
  6. Proactive Maintenance
    Regular preventive maintenance and system health checks help eliminate potential points of failure.

Absolutely! You can upgrade or switch your internet package anytime. Our expert support team ensures a smooth transition with zero downtime or service interruptions.

Not at all. Every Kloud package includes built-in features like 24/7 support, smart monitoring, and reliable network security — all within your selected plan.

No hidden fees. Just the performance you pay for.

Our support team is available 24/7 via phone, email, or live chat. Visit our Contact page for all support options.