Kloud support & sales

Reach us anytime

A single place for installs, upgrades, invoices, partnerships, and NOC escalation — with disciplined follow-through from inquiry to resolution.

Kloud customer support illustration

How to connect

Choose the route that suits you — urgent incidents are best routed through the hotline; detailed briefs welcome by email.

24/7 hotlines

Round-the-clock NOC-aligned support — ideal for outages, billing queries, or live diagnostics.

+880 9649-161216
+880 1711-402423

Email

Non-urgent enquiries, quotations, partnerships, documentation, and escalation trails.

[email protected]
[email protected]

WhatsApp

Quick messages, screenshots, and location pings for field coordination.

Chat on WhatsApp

Head office

Dom-Inno, Banani — meetings by appointment alongside walk-in enquiries during office hours.

Open map & directions

Request a callback

Tell us what you need

Residential package, WAN quote, BDIX routing, VoIP, CCTV backhaul — we route your submission to the right desk and reply with next steps.

Prefer not to wait? Jump to Internet plans for retail packages — you can pick a tier there and jump back with the same callback form anchored below.

REQUEST TO CALL BACK

Corporate & partnerships

Brief us on SLA, redundancy, IPs, BGP, BDIX throughput, MPLS overlays, hotspot scale, CCTV backhaul — we assemble a concise technical-commercial response.

Technical note

Retail packages above map to residential broadband. For WAN, colocation, and managed ICT, pick the nearest tier in the dropdown and annotate details in email follow-up.

Operational HQ

Dom-Inno, House-13, Road-7, Block-F, Banani, Dhaka-1213, Bangladesh

Registered office

Shanta Western Tower, Suite No-904, Level-09, 186 Bir Uttam Mir Shawkat Road, Tejgaon-I/A, Dhaka-1208, Bangladesh

7+ Years experience
64 Districts in scope
24/7 Support desks
ISO 9001 & 27001
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Quality Policy

Facilitate seamless information flow through innovative ICT Infrastructure and services. ISO 9001:2015 Certified Company

Security Policy

Kloud is committed to ensuring information security by complying with applicable ISO 27001:2022 standards and regulatory requirements.

Interested in working with us?

[email protected]
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